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Small Business Owners Guide to “Self SEO”

August 9th, 2010
Tags: Search Engine Optimization, SEO, small business
Categories: Search Engine Optimization
By: Sheridan Broderick

 

There are many aspects of Search Engine Optimization (AKA “SEO”) that must be addressed in order to successfully place your website at the top of the big 3 search engines. This article will not address all of them.

There are many free tools available for you, both online and for you to download, that will help you with managing your website and with your website’s SEO.

  1. Keyword Suggestion Tool
    When writing your website copy, keep in mind that you should be including your keywords in your content several times. You should do your keyword research before your ever begin adding content or even building your website.
    Google Adwords Keyword Suggestion
  2. Analytics
    Monitor such things as number of visitors, keywords used to find your site, geographical information, and so much more.
    Google Analytics
  3. Webmaster Tools
    Sitemaps, robots.txt file, internal and external links and more.
    Google Webmaster Tools
  4. Broken Link Checker
    It’s important to make sure that your website does not have any broken links. These are bad for both search engine crawlers and website visitors.
    W3 Link Validation
  5. Search Engine Saturation
    Your website cannot be at the top if it’s not even indexed yet! Check to see which of your pages are indexed in the search engine.
    (Ex: Type “site:yourdomain.com” into the Google, Yahoo or Bing search bar)
  6. Backlinks
    Check to see what site’s, if any, are linking back to your website. The more the better!
    (Ex: Type “links:yourdomain.com” into the Google, Yahoo, or Bing search bar)

There are so many more pieces of the SEO puzzle but with these tools you’ll be well on your way to success! Contact us today to learn about SEO Monitoring and SEO Optimization.

Conversion Optimization Testing Process

August 5th, 2010
Tags: conversion optimization
Categories: E-commerce
By: Lee Roberts

 

My first social experiment, a study in jury dynamics, was an utter failure. Although my college professor assisted me, I was still in control and being an educator she allowed me to learn from my mistakes. Thank you very much Barb, I did learn a lot.

You see, I included too many variables and the wrong type of measurement.

I separated the participants into groups of 12 and provided them real life jury trials from around the country. Cases included murder, burglary, assault, auto theft, and an auto accident.

My variables included age, ethnicity, number of children, education, type of job, marital status, suffered from a crime, know someone who suffered from a crime, and religion.

Then instead of “guilty” or “not guilty,” I had the participants indicate the level of guilt.

The two factors that caught me ill prepared were ethnicity and level of guilt.

I left ethnicity open to interpretation and came away with people identifying themselves as W.A.S.P., Latino, White, African-American, Cherokee and many others. I certainly learned why the government limits responses to Caucasian, Hispanic, Eskimo, Native American, African-American, and Asian.

I thought the level of guilt would provide an interesting insight into personal dynamics and points of view. Unfortunately, this turned into a mess. The responses were not simple black and white responses. I had results on a 0 to 10 scale of 3.12, 3.45, 6.789, and other wacky numbers.

From this fiasco I learned that scientific studies use tests with limited variables. Adding to many variables causes confusion and becomes too hard to track.

Now, I use the lessons I learned from that experiment to plan and implement conversion optimization studies. These studies require that I develop a hypothesis before we test which aids in limiting the number of variables we use in the conversion optimization testing process.

Oklahoma Internet Weather Center

June 7th, 2010
Tags: OIWC, Oklahoma Weather
Categories: Portfolio, Website
By: Admin

 

The Oklahoma Internet Weather Center, also known as OIWC, is an Oklahoma weather, news site run by several meteorologist local to the area that strive to make Oklahoma forewarned of upcoming, potentially hazardous weather. OIWC has weather forecasts for both Oklahoma City and Tulsa areas that are regularly updated along with a current temperature box on every page.

The OIWC utilizes the Merchant Metrix content management system and was designed, developed and launched in May 2010.

Online Visas

June 7th, 2010
Tags: Online Visas, US Immigration
Categories: Development, Portfolio
By: Admin

 

Online Visas is a website for a US Immigration attorney with excellent turn around time and approval rates. Sports immigration, family immigration, temporary visas and green cards, Online Visas will help you get your visa approved with their unique package process and flat rate fees.

Online Visas utilizes the WordPress content management system. Developed and launched April 2010.

Immigration Magazine

June 7th, 2010
Tags: US Immigration, Velie Law Firm
Categories: Development, Portfolio
By: Admin

 

Immigration Magazine is the place to go for all information regarding US Immigration. With wonderful news articles, powerful  immigration opinions, immigration tips, as well as success stories of past clients (some high profile ones too), and “An Immigrant’s Tale” where you can read about the process from someone who’s already gone through it.

Immigration Magazine utilizes the WordPress content management system. Developed and launched May 2010.

The Affiliates and Sales Tax Debate

March 23rd, 2010
Categories: Business
By: Lee Roberts

 

Since 2000, many states have sought to find ways to force online stores to charge sales tax.  They call this attempt the streamlined sales tax initiative.  Almost a decade later, states have started creating laws compelling online businesses to collect sales tax for sales generated by affiliates.  Are these laws affecting affiliate advertising legal?

The Due Process Clause of the U.S. Constitution states no government shall “deprive any person of life, liberty or property, without due process of law.  The U.S. Supreme Court has ruled that a minimum connection between a company’s interstate activities and the taxing state.

The Commerce Clause of the U.S. Constitution expressly authorizes Congress to regulate commerce with foreign nations and among the several states.  The U.S. Supreme Court has ruled that the Commerce Clause prohibits states from taxing out-of-state business unless that business has a “substantial nexus.”

So, what’s a nexus?  A nexus is generally determined by the presence of three factors, i.e. sales, payroll and property.   Obviously, payroll is any employee based within a state.  Independent representatives do not constitute a nexus unless that representative collects monies or services the customer in any manner.  Sales requires payroll to be paid to an employee.  Property is defined as any physical property owned by the business.

New York created a law compelling online merchants to collect sales tax for sales made through affiliates.  Their reasoning is affiliates are sales agents of the company.   As a result, many businesses have ceased their affiliate programs in New York.  Amazon.com is currently fighting a legal battle in New York on this issue citing affiliates are advertising channels.

North Carolina, Rhode Island, Colorado and a few other states have created similar laws. Businesses have begun ceasing relationships with affiliates within those states.  Their reasons range from too much hassle to the burdensome range of sales tax laws within each state.

Now, here’s the kicker and something I told Oklahoma’s Tax Commissioner while serving on the Oklahoma Electronic Commerce Task Force.  Regardless of what the states want to do, the U.S. Congress is the only entity that can establish laws governing interstate business and taxation.  When the U.S. Congress does establish taxation laws, those laws will additionally apply to U.S. Territories.   Those U.S. Territories include Puerto Rico, U.S. Virgin Islands, Guam, The Marshall Islands and others.  That means if someone within a state made a purchase from a company in Guam, that person would need to pay sales tax to Guam.

Now, if New York wins against Amazon.com, we have to consider Google, Yahoo, Bing and all the other pay-per-click and cost-per-action advertising channels as a nexus for any business outside of New York.  The legal issues would quickly move to the U.S. Supreme Court as a class action lawsuit.

Is it legal to force a company to assess sales tax on orders through affiliates by claiming the affiliate is a nexus?  Under the U.S. Constitution and previous case law, the affiliate does not constitute a nexus.  States need to wake up to the new economy, embrace it and put all taxes (income, sales, luxury and all others) into a single pot from which to pay their bills.

We are not attorneys and this information should not be considered a legal opinion or used as advice. Please consult your local legal representative for advice.

Testimonial — RTI

March 11th, 2010
Tags: Merchant Metrix, Search Engine Optimization
Categories: Testimonials
By: Admin

 

“I want you to know that we had the best year ever last year in the 15 year history of our company. We signed another license contract in January that will pay dividends for years to come. Virtually all of our business, every client I have right now, found us because of your company’s help. We appreciate that very much.”

Bill Belko — RTI

Merchant Metrix performed search engine optimization for RTI in 2009.

E-commerce Plans for the Future

March 11th, 2010
Tags: conversion optimization, E-commerce, Search Engine Optimization, SEO, website
Categories: E-commerce, Search Engine Optimization
By: Sheridan Broderick

 

Some new insights into the future plans for many Ecommerce retail businesses.

A recent study by Internet Retailer shows that 2/3 of Ecommerce retail shops have plans to redesign their shop’s sites at some point this year. The number one reason for doing so would seem to be to increase their optimization.

Search engine optimization it the key to success in the Ecommerce world. With so much competition out there, if you’re not on page one and maybe two you are not likely to see much traffic from the search engines.

Most of these Ecommerce business owners said that completing a website redesign would generate a higher sales conversion and attract new customers. While a redesign will usually attract more customers to staying on your site once they have reached it, search engine optimization is not guaranteed to increase sales because the goal of SEO is to increase traffic. I’ve seen sites with website traffic at 300+ visitors per day and zero sales.

When considering a website redesign, make sure that you’re also getting someone to look at conversion optimization as well as search engine optimization. Your redesign should make your site attractive, but it should also streamline the sales process, funneling visitors through their shopping cart to checkout.

SEO vs. PPC

March 11th, 2010
Tags: conversion optimization, PPC, ROI, SEO
Categories: Pay Per Click, Search Engine Optimization
By: Sheridan Broderick

 

Many clients come to us with the false impression that SEO (search engine optimization) and PPC (pay per click) are relatively the same thing. This is where the internet community and the small business owner’s share their biggest mis-understanding.

Search Engine Optimization

Search engine optimization focuses upon organic (free) search engine results. These are the ten results you see on each results page. I don’t know how many times I’m asked, “How much does Google charge to be in the first spot of their search results,” and each time I’m as dumbfounded as the first time I heard this. Search engine optimization is the process of in-site, on-page, and off-site techniques being properly placed and developed. The only person you might have to pay for this is your search engine optimization specialist.

Pay Per Click

Pay per click is exactly what the name says, each time someone clicks on your ad you have to pay Google, Yahoo or whomever your buying ad space from. With pay per click you create campaigns and within each campaign you create ads. Each ad will be different and will be selected to displayed when people search for certain keywords. You bid on the different keywords by selecting how much you will pay-per-click. Pay per click, when done correctly can increase your ROI by 40% or more and when done incorrectly you can see very significant losses.

I’m not trying to discourage your from choosing to do a pay per click campaign, you should just be aware that you should do thorough research before selecting a pay per click manager. A good conversion optimization and ppc company that we recommend is Bach Marketing Group, www.bachmarketinggroup.com.

Webinar — How to Calculate True Return on Investment

March 10th, 2010
Tags: Business Investment, ROI, ROI calculation
Categories: Press Releases
By: Admin

 

March 8, 2010

The Cleveland County Business and Industry Council’s March webinar topic is “How to Calculate True Return on Investment” presented by Lee Roberts, CEO of Merchant Metrix Inc.

The webinar, from 8 a.m. to 9 a.m. Wednesday, March 10, 2010 will provide participants information on the best practices in evaluating and calculating return on investment, as it pertains to customer lifetime value, relational customers, transitional customers, customer acquisition costs and customer retention costs. In addition, participants will garner information on determining a break-even point as well as the associative relationship of products and cost of delivery.

Roberts has owned and operated Merchant Metrix for 14 years. During that time he has successfully increased ROI and decreased spending for several clients of his returning fantastic results and testimonials.

Roberts says, “Business owners should always be examining their return on investment to ensure they get the highest return possible. My goal is to reach out and help as many businesses as possible get the most they can out of their business.” Lee Roberts

The live webinar is scheduled for Wednesday, March 10, 2010 at 8 AM central standard time.

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